To whom it may concern: I placed an order to FedEx office services on Sunday (12/20) for three photo calendars as gifts (there was a free rush 3-day delivery promo to receive them in time for Christmas). In doing so, I accidentally left off my apartment number from my address. I called the proper Customer Service office on Monday to make the correction, and after two separate phone calls, the operator I spoke to the second time assured me that the change had been made. On Tuesday, I received a phone call from FedEx delivery saying that they did NOT have my apartment number, even though the day before, I had just been informed that the correction had been made. Once again, I had to speak to another operator, who this time assured me the change had been made. Wednesday - I received nothing. Today (Thursday, Christmas Eve), I called in to track my package, and was informed that there was an error with my address, and was ONCE AGAIN directed to an operator, who THIS TIME told me ...
Books, barbells, and beauty products. And life.